247games' Terms & Conditions

By using 247games (hereinafter referred to as the "Platform"), you confirm that you have read, understood, and agreed to these terms and conditions in full. These terms constitute a legally binding agreement between you and 247games.

247games is an internationally licensed online gaming platform. We are committed to providing a safe, transparent, and enjoyable gaming environment for players in Bangladesh.

By using this platform, you confirm that you are legally capable of entering into a binding agreement and that there are no legal restrictions preventing you from participating in online gaming under the laws of your country.

To open an account with 247games, you must meet the following requirements:

• You must be 18 years of age or older.
• Each individual may only open one account.
• Accurate and truthful information must be provided at the time of registration.
• Your account password must be kept confidential and must not be shared with anyone.
• You are solely responsible for the security of your account.

Once your account is registered, 247games may request additional information at any time for identity verification purposes. Failure to provide the required information may result in your account being temporarily suspended.

247games places responsible gaming at the top of its priorities. As part of this commitment, we follow the Know Your Customer (KYC) process. Identity verification is required in the following situations:

• Before making your first withdrawal.
• When deposits or withdrawals exceed a specified amount.
• If unusual activity is detected on your account.
• As part of routine security checks.

Accepted Identity Documents

• National ID Card (NID)
• Valid Passport
• Driving Licence
• Any other government-issued photo ID

Withdrawals may be temporarily held until KYC verification is complete. The verification process is typically completed within 24–48 hours.

247games supports Bangladesh's most popular payment methods — Mobile Pay, Nagad, Rocket, and other mobile banking services.

Deposit Rules

• Minimum deposit: ৳200 (two hundred BDT).
• Deposits are usually credited to your account instantly.
• Only use payment methods registered in your own name.
• Third-party deposits are strictly prohibited.

Withdrawal Rules

• Minimum withdrawal: ৳500 (five hundred BDT).
• Standard withdrawals are processed within 15 minutes to 24 hours.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Large withdrawals may be held pending completion of KYC verification.

247games regularly offers a variety of bonuses and promotions. All bonuses are subject to the following general terms:

• Each bonus has its own specific wagering requirements.
• Bonus funds cannot be withdrawn until the wagering requirements have been met.
• Bonus offers are valid for a limited time only.
• You cannot activate more than one bonus at the same time while another bonus offer is already active.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.

Welcome Bonus Special Terms

The Welcome Bonus for new members is available on the first deposit only. Once claimed, it cannot be cancelled or modified. You will typically have 30 days to meet the wagering requirements for the Welcome Bonus.

The following rules apply at all times when betting on 247games:

• Once a bet is confirmed, it cannot be changed or cancelled.
• 247games reserves the right to void any bet placed at abnormal odds due to a technical error.
• If a connection is lost during live betting, the outcome of the bet will be determined by the actual match result.
• If a suspicious betting pattern is detected, the bet in question may be held pending investigation.

Sports Betting Special Rules

Bets linked to match-fixing or any other irregularities will be voided and the relevant funds returned. In the event of a cancellation or postponement, 247games' own Sports Betting rules will apply.

Engaging in any of the following activities will result in immediate account closure, and all balances may be forfeited:

• Creating or operating multiple accounts.
• Opening or operating an account in someone else's name.
• Abusing or manipulating the bonus system.
• Using hacking tools, viruses, or any other malicious software.
• Placing bets using automated bots or software.
• Money laundering or any other financial crime.
• Collusion or illegal coordination with other players.
• Threatening or abusing platform staff.

247games believes gaming should be a form of entertainment — not a source of income or a solution to financial difficulties. We encourage all our members to enjoy gaming responsibly.

Responsible Gaming Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limits: Set a limit on how long you play in a single session.
• Cooling-Off Period: Take a gaming break for a set period of time.
• Self-Exclusion: Permanently close your account.
• Reality Check: Receive regular reminders about your gaming activity.

247games may temporarily suspend or permanently close an account under the following circumstances:

• For violating the Terms & Conditions.
• If you register using false information.
• Failure to pass KYC verification.
• If suspicious financial activity is detected.
• At your own request.

You can close your account at any time by emailing our support team: support@247games.click. Please withdraw your available balance before closing your account.

If you have a complaint or dispute, please contact our support team first. We always aim to resolve issues through open dialogue.

Complaints Process

1. Submit a complaint via live chat or email.
2. Our team will provide an initial response within 48 hours.
3. Complex cases may take up to 14 business days to resolve.
4. If you are not satisfied with the resolution, you may escalate your complaint to our licensing authority.

In the event of a dispute over game results, server logs and game history will serve as the final and definitive record.

247games reserves the right to update these terms and conditions at any time. For significant changes, we will notify you by email or in-app notification.

Continued use of the platform after changes take effect will be considered acceptance of the updated Terms & Conditions. We recommend reviewing this page regularly.