Data Protection

247games' Privacy Policy

Your privacy is our top priority at 247games. This page gives you a clear, transparent look at what personal information we collect, where it's stored, and how we keep it secure.

Last Updated: 1 January 2026
SSL Encryption
Data Never Sold
Fully Confidential
GDPR Compliant

How We Protect Your Information

A quick overview of 247games' core pillars of data protection

Active
256-bit SSL Encryption

Every transaction and piece of personal information you share is protected by bank-grade SSL encryption. No third party can read your data.

Confirm
No Sale of Data

247games never sells your personal information to third parties. Your data is not shared with advertisers either.

Transparent
Control Over Your Data

You can view, correct, or request deletion of your stored data at any time.

Advanced
Secure Data Storage

Your data is stored on secured servers. Regular security audits and updates ensure the highest level of protection at all times.

Limited
Minimal Data Collection

We only collect information that is strictly necessary. Requesting excessive or irrelevant data goes against our policy.

Fast
24/7 Privacy Support

Our support team is available around the clock to help with any questions or concerns related to data protection.

1. Introduction

Welcome to 247games. We believe that respecting user privacy is essential to building a safe gaming environment. This Privacy Policy explains what information is collected when you visit 247games.click or use our platform, how it is used, and how it is kept secure.

This policy applies to all 247games services — website, mobile app, Sports Betting, casino games, jackpots, and everything else we offer. By using our platform, you are considered to have agreed to this privacy policy.

247games never sells, rents, or trades your personal information. Your data is used solely to improve our services and personalise your experience.

This policy has been written with Bangladeshi users in mind, so every member can clearly understand what happens with their data.

2. What Information We Collect

247games collects only the information that is necessary. See the table below for full details:

Data Type Example When Collected
Identity Information Full name, date of birth, national ID number Registration & KYC Verification
Contact Information Email address, mobile number Account Creation
Financial information Mobile banking number (Mobile Pay/Nagad/Rocket) Deposits & Withdrawals
Device Information IP address, browser type, operating system Automatically
Gaming Activity Betting history, win/loss records, session duration While using the platform
Location data Country and city (not GPS) Automatic, IP-based

Important: We never collect your bank PIN, mobile banking password, or full financial account details.

3. Data Collection Methods

247games collects information in several ways:

Collected Directly

  • Information you provide when filling out the registration form.
  • Documents uploaded for KYC verification.
  • Chat or email conversations with the support team.
  • When participating in promotional offers or surveys.

Automatically Collected

  • Cookies and tracking pixels while browsing the website or app.
  • Log Files — IP address, visit timestamps, page views.
  • Device fingerprinting — for security purposes.

From Third Parties

  • From identity verification service providers.
  • Transaction confirmations from payment processors.
  • Specialised databases for fraud prevention systems.

4. How We Use Your Information

Collected data is used solely for the following purposes:

  • Account Management: Registration verification, login security, and account settings.
  • Financial transactions: Processing deposits and withdrawals.
  • Customer Support: Complaint resolution and customer support.
  • Security & Fraud Prevention: Detecting suspicious activity.
  • Legal Compliance: Compliance with KYC and AML (Anti-Money Laundering) regulations.
  • Service Improvement: Personalising your gaming experience and improving the platform.
  • Responsible Gaming: Helping detect unusual betting patterns.
  • Marketing Communications: Promotional offers are sent only with your consent.

To stop receiving marketing emails or SMS, contact our support team at any time or click the "Unsubscribe" link at the bottom of any email.

5. Data Sharing Policy

247games does not sell or rent your personal data to third parties. However, information may be shared in certain specific circumstances:

Permitted Sharing

  • Payment Processors: Necessary information shared with Mobile Pay, Nagad, and Rocket to process transactions.
  • Identity verification services: Licensed provider for KYC verification.
  • Law Enforcement: When required by court order or legal obligation.
  • Technology partners: Hosting and security providers that support platform operations.

All third-party partners are bound by strict confidentiality agreements. They receive only the minimum data necessary for their specific role.

Please note: 247games does not share your information with any advertising networks, social media companies, or data brokers.

6. Cookie Policy

247games uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookies We Use

  • Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Performance cookies: To monitor site speed and performance.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytical Cookies: To understand which pages are most frequently visited.

You can disable non-essential cookies from your browser settings. However, turning off certain cookies may affect the availability of some platform features.

7. Data Retention Period

247games does not retain your data longer than necessary. Data is held in accordance with the following guidelines:

  • Account Information: For as long as your account is active, and for 5 years after closure (for legal compliance).
  • Financial transaction records: 7 years (in accordance with financial regulations).
  • KYC Documents: 5 years after account closure.
  • Gaming history: For the duration of account activity and 2 years after closure.
  • Support conversations: Up to 3 years after last contact.
  • Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last a maximum of 1 year.

After the retention period, your data is securely and permanently deleted so it cannot be recovered.

8. Your Rights

As a 247games user, you have the following rights over your personal data:

Right to Access You can request to know what information we hold about you.
Right to Rectification You may request corrections to any inaccurate or incomplete information.
Right to Erasure You may request the deletion of your data under certain circumstances.
Right to Restrict Processing In certain circumstances, you can request that the processing of your data be restricted.
Right to Object You may object to marketing communications or profiling.
Right to Data Portability You can request a copy of your data for your own records.

To exercise these rights support@247games.clickEmail us at. We will respond within 30 days.

9. Security Measures

247games uses industry-leading security measures to keep your data safe:

  • 256-bit SSL/TLS Encryption: Bank-grade encryption on all data transfers.
  • Firewall Protection: Advanced firewalls to prevent unauthorized access.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular security audits: Regular audits by independent third-party experts.
  • Data Masking: Sensitive data such as card numbers are masked within the system.
  • Staff Training: All staff receive regular privacy and security training.

In the event of a security breach, we will notify affected users within 72 hours and take all necessary steps to address the situation.

Please take some precautions on your end as well — use a strong password, never share your login credentials with anyone, and contact us immediately if you notice anything suspicious.

10. Policy Changes

247games may update this Privacy Policy from time to time. Changes may be made in response to legal requirements, new services, or business developments.

For significant changes, we will:

  • We will send a notification to your registered email address.
  • We will display an in-app notification on the platform.
  • We will update the "Last Updated" date at the top of this page.

Continued use of the platform after notification will be considered acceptance of the updated policy. If you object to any changes, please contact us or request account closure.

11. Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

Live Chat Available on the platform around the clock

Upon receiving a privacy request, we will provide an initial response within 7 business days and a full resolution within 30 days.

FAQs

Frequently Asked Questions about the Privacy Policy

No, never. 247games does not sell, rent, or trade your personal data to any third party. Your information is used solely to operate and improve our services.

Email support@247games.click with the subject "Data Access Request" and we will send you a full summary of all information we hold about you within 30 days.

After account closure, most data is gradually deleted. However, financial transaction records and KYC documents must be retained for a specified period for legal reasons — typically 5 to 7 years.

Yes. Every promotional email includes an "Unsubscribe" link at the bottom — clicking it will stop all future marketing emails. Note that important account-related notifications cannot be turned off.

We can determine your approximate country and city via IP address, but precise GPS location is never tracked. This is used solely for security and geo-compliance purposes.

Yes. In the event of a security breach, we will notify all affected users by email within 72 hours and keep them informed of the steps being taken.

Your Data Is Safe — Join Now

Your privacy is fully protected at 247games. Register safely and enjoy the best gaming experience in Bangladesh.

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